PlayEuroLotto’s Security Features: How We Keep You Safe

Here at PlayEuroLotto HQ, our IT experts work tirelessly all through the year to ensure PlayEuroLotto’s security features are fully primed to keep our players safe. In this article, we’re going to talk through some of the essential processes and technologies we use to ensure your money, data and overall experience with us are as secure as possible. We wouldn’t be able to deliver big jackpots and innovative new lottery games without getting these things right first!

SSL 256 Certificate from Comodo

Have you ever noticed the ‘padlock’ icon that pops up to the left-hand side of your browser’s address bar when you log in to your PlayEuroLotto account?

That little symbol may not look like much, but it means your browser trusts us when our website tells it who we are. That’s important, as it means you can rest assured you are dealing with a trusted website.

We call this symbol an SSL icon. It proves that our website securely encrypts the data that passes between your device and our servers. This process ensures third parties are unable to “hack” our communications and steal the data.

Our SSL certificate providers, Comodo, are trusted by many of the world’s largest and most security-intensive companies, including Intel, Xerox, UPS, Western Digital, Western Union and Hewlett Packard. Comodo uses ‘point-to-verify’ technology that verifies our business credentials in real-time, which means their guarantee of our security is 100% up-to-date at all times.

Player security vetting

As a state-licensed lottery operator, we are required to take every reasonable measure to ensure underage players cannot access PlayEuroLotto’s services. Not only is this policy morally right, it also allows us to retain our licence and RTA (Restricted to Adults) certification.

We ensure underage people are excluded from our services by enforcing identity checks during the player registration process, and afterwards where we deem it necessary. We appreciate our players’ patience and compliance in supplying ID copies and other evidentiary documents to help us carry out this essential process.

Security vetting also helps us prevent criminals from using our services, which makes PlayEuroLotto a safer place for everyone!

IBAS certification

PlayEuroLotto carries full Independent Betting Adjudication Service (IBAS) certification, meaning any disputes that may arise between us and our players are overseen by an impartial authority – the IBAS.

Disputes between PlayEuroLotto and its players are exceptionally rare, but out IBAS certification means everyone can have full confidence that if an issue arises, it will be dealt with fairly, transparently and with full respect for all applicable laws and regulations.

Regular security audits

The first rule of cyber-security is to never let yourself get complacent. New threats and vulnerabilities can emerge from time-to-time as our company processes, demands and technologies change. This means we need to hold regular security audits to make sure our measures are still adequate to ensure our players are properly protected.

Our security audits leave no stone unturned. We investigate every step of every transaction or process – from data storage to payment processing – to ensure we’ve covered every conceivable eventuality.

Secure data access

Every business needs to process data in order to carry out customer transactions, which means that some degree of staff access to customer data is inevitable.

However, this doesn’t mean to say that our customers’ data is freely open to all our employees. PlayEuroLotto provides the right members of staff with secure data access on a need-to-know basis, meaning your information only gets used in ways that directly facilitate your great experiences with our service.

PlayEuroLotto staff are contractually bound to handle your data responsibly. We can only access customer data using internal office computers, and under no circumstances may staff ever copy customer data for use off-site. Trustworthiness is one of the key qualities we look for in our new employees, and we never hire staff with bad references or a criminal record.